MADRE HAIRS
|Sales & Customer Service Rep
Enugu, Enugu State, Nigeria
Summary
Managed customer interactions and financial records while optimizing inventory to enhance operational efficiency and client satisfaction.
Highlights
Delivered exceptional customer service, resolving inquiries and processing transactions for an average of 50+ clients daily, enhancing satisfaction and repeat business.
Accurately managed daily sales and expense tracking, reconciling financial records with 99% precision, supporting robust financial reporting.
Optimized inventory levels by coordinating stock replenishment and product placement, ensuring 95% availability of high-demand items and minimizing stockouts.
Actively promoted new products and special offers, contributing to a 10% increase in customer engagement and driving incremental sales.